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Patricia’s research began with in-depth studies of children and television in 1980. In 1986, she was appointed Head of Research and Development for ABC Television in Australia and published research monographs, Girls and Television and The Lively Audience (under the name Patricia Palmer).
With few career paths for audience researchers, Patricia created opportunities within cultural institutions, universities and business. From 1997 her company User Insite conducted research for cultural institutions and government agencies in Canberra. With Courage Partners, Patricia designed and lead the performance audit of government online services for the Australian National Audit Office, tabled in parliament 2004.
As Professor of eBusiness at the University of Newcastle 2003, she conducted research with Gunela Astbrink, supported by Optus, on ways people with disabilities used text-based mobile devices. See academia.edu, [Patricia Gillard] for further academic research.
More recently, Coppice Research has applied the method of Insite Mapping for the Hunter Wetlands Centre Australia, The Greens, Newcastle City Council, the University of Newcastle Library and small businesses, including startups. See the full list of projects.
As consultant or academic, Patricia has combined research with active involvement in policy development or community projects, especially in media, arts, telecommunications and environment. She was a Public Member of the Australian Broadcasting Tribunal’s Children’s Program Committee, Director on the board of Museum Victoria, a board member of Channel 31 in Melbourne, Gorman House Arts Centre in Canberra and the Wilderness Society, Newcastle. Patricia is currently on the board of Christ Church Cathedral, Newcastle and chairs the Heritage Committee.
Highlights include membership of the Broadband Services Expert Group that advised Prime Minister Keating 1994-1996 on the future of broadband services in Australia and as Fulbright Fellow in 2001, working with Dr. Judy Gradwohl in the Web Program of the Smithsonian’s National Museum of American History, Washington DC to conduct formative research for historywired.si.edu.
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